Frequently asked questions

Some FAQ about Alerte’s services have been gathered together and answered below. 

Duty telephone numbers and other contact details are also presented. 

I HAVE QUESTIONS REGARDING...

duty hours and numbers

STREET MAINTENANCE

Any issues or damage concerning traffic routes and areas can be directed during office hours to the City of Jakobstad: 

Monday – Friday, 7.00 am – 4.00 pm

044 785 1750, 044 558 7246 or 044 514 7282

Outside office hours:

044 785 1999

PROPERTY MAINTENANCE

For problems outside office hours (4.00 pm – 7.00 am) please contact the duty property officer on:

044 785 1401

For problems or queries, please contact:

Work Supervisor, Property Maintenance Magnus Vikman

magnus.vikman(at)alerte.fi, 044 7851560  

TRANSPORTATION

On-call number for dispatch 044 785 1363  

QUESTIONS OR RESPONSES REGARDING STREET MAINTENANCE

The City of Jakobstad’s traffic routes are divided according to priority levels, which Alerte’s street maintenance services adhere to.  

You can attach any questions or ideas about street maintenance here.

Questions about Alerte’s food & diet services

For questions about special diets or food in schools and nurseries, please contact the City of Jakobstad


For questions about food in the City of Jakobstad’s social and health care services, please contact:

Dietary supervisor Kenneth Finholm

Staff at Alerte can be contacted by e-mail at forename.surname@alerte.fi.